1. About Us

Henley Contracts provides professional kitchen respraying and refurbishment services. These Terms and Conditions apply to all work carried out by Henley Contracts. By accepting a quotation, booking our services, or allowing work to begin, you agree to these Terms and Conditions.

2. Our Services

We provide kitchen respraying services as detailed in your written quotation. This may include cleaning, degreasing, surface preparation, priming, and professional spray application of coatings to kitchen doors, drawer fronts, carcasses and any end panels where agreed.

Only the items listed in the quotation are included. Any additional work must be agreed in writing and may result in additional charges.

3. Quotes, Pricing & Payment

All quotations are provided in writing and are valid for the period stated. A deposit may be required to secure your booking, with the remaining balance payable upon completion unless otherwise agreed.

Additional costs may apply if the scope of work changes, unforeseen issues arise, or incorrect information has been provided.

4. Customer Responsibilities

Customers must:

• Provide accurate information about the kitchen and its condition

• Ensure clear and safe access to the work area

• Remove or protect personal belongings, appliances, and fragile items

Henley Contracts cannot accept responsibility for damage to items that were not removed or adequately protected.

5. Existing Conditions & Limitations

Kitchen respraying relies on the condition of existing materials. Pre-existing damage, swelling, failing substrates, vinyl wrap, water damage, or heat damage may affect results and are not covered by our workmanship guarantee.

We are not responsible for hidden defects that are not visible prior to work commencing.

6. Colour & Finish

We take great care to achieve an excellent finish. However, minor colour or sheen variations may occur due to lighting conditions, surface materials, or previous finishes. Colour matching is carried out to the closest practical match unless otherwise agreed in writing

7. Curing Time & Aftercare

Painted surfaces require time to fully cure. During this period, surfaces must be treated with care and cleaned gently. Aftercare guidance will be provided upon completion and must be followed.

8. Five-Year Workmanship Guarantee

Henley Contracts offers a five-year workmanship guarantee on resprayed surfaces, subject to normal domestic use and correct care.

The guarantee will be void if harsh, abrasive, chemical, or solvent-based cleaning products are used.

The guarantee does not cover accidental damage, impact damage, heat damage, water damage, misuse, or natural wear and tear.

9. Changes, Cancellations & Delays

Any changes to the agreed work must be confirmed in writing. Cancellations must be made within the timeframe stated in the quotation. Late cancellations may result in loss of deposit or charges for costs already incurred.

Henley Contracts is not liable for delays caused by factors outside our control.

10. Liability

Henley Contracts will take reasonable care when carrying out work. Our liability is limited to loss or damage caused directly by proven negligence.

We are not liable for pre-existing defects, hidden damage, customer-supplied materials, or indirect or consequential losses.

Masking, Protection & Surface Adhesion

Henley Contracts takes great care to protect surrounding areas during respraying works. Professional masking materials, including surface-appropriate low-tack tapes, are used wherever required.

However, due to the wide variety of wall finishes, paints, wallpapers, flooring, and surface conditions, Henley Contracts cannot be held responsible for damage caused by the removal of masking tape or protective materials. This includes, but is not limited to, lifting of existing paint, varnish, lacquer, wallpaper, or surface coatings.Any such issues are considered the result of the condition or adhesion of the existing surface and not the respraying process itself.

11. Insurance

Henley Contracts holds appropriate public liability insurance. Customers are responsible for ensuring their own property and contents are adequately insured during the works.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.